Success is a Choice, Step 5 - Master the Art of Communication

Ten Steps: The Plan of Attack to be More Successful.
Catalyst for Over-Achieving
Notes from “Success is a Choice by Rick Pitino"

ATTITUDE
ACTION
PERSISTENCE

5. Master the Art of Communication

What:
learned/mastered, interaction with others, right thing at right time, effective & clear


Tricks/How:
Listen and don't take eyes off the person
Address the situation myself
Don't let problems fester, confront immediately
Admit and own up to mistakes
Explain my goals and needs with reasons
Reinforce good always

Encouragement:
Misunderstanding has a potential of magnifying problems. Never underestimate just how important that personal connection is. “Because I told you so” is the biggest turn off.

Life is about dealing with people.
Winning approach – arrive to a common ground

Is confrontation of myself and others necessary? Yes or No

Do I deal with people on daily basis? Yes or No

Will effective communication bring me results? Yes or No




You're reading Step 5 out of 10, check out the rest here:
Step 1 Build Self-Esteem
Step 2 Set Demanding Goals
Step 3 Always Be Positive
Step 4 Establish Good Habits
Step 5 Master the Art of Communication
Step 6 Learn from Role Models
Step 7 Thrive on Pressure
Step 8 Be Ferociously Persistent
Step 9 Learn from Adversity
Step 10 Survive Success